1. PLAN

Your project begins with a discussion of your requirements and how best to meet your goals. With that information a proposal is developed and refined into a project contract which then serves as the blueprint for the project.

2. DEVELOP

The first step of the development process is to collect and/or create project assets. Then design begins with review points leading to a final design. Once the design is finalized programming and integration begin bringing function to the design.

3. DEPLOY

Launching a web site, flash demo or email campaign requires careful planning and consideration. We manage all service provider accounts and coordinate with all parties involved to make the process smooth and successful.

4. PROMOTE

Soon after or in conjunction with the deployment phase we enlist the services of web marketing specialists and/or industry standard web services to help you promote your project or site and measure the activity of visitors to your web site.

5. MAINTAIN

After your project is completed we provide support to ensure everything continues to run smoothly and quick updates so your information is kept up to date in a timely manner. We also provide guidance for clients who choose to maintain some or all aspects of their web site or email campaign.

POLICIES AND PROCEDURES

Metschan Media provides independent contract web site design, development, marketing, management and maintenance services. We are committed to providing the best service and solutions for our clients and are well known for meeting and exceeding customer expectations. Once a project contract is agreed to the project proceeds in separate phases in a pay as you go process.


Scheduling

We encourage clients to contact us as early as possible about a potential project. The more advance notice we have the better prepared we can be for the planning phase and the better chance of delivering within the requested time frame. Included in each project proposal is an estimated starting and completion time frame.


Billing

Once a project contract is signed of we require an initial deposit of 1/3 to 1/2 of project estimate. The remaining balance will be billed as the project proceeds with final payment due upon delivery and completion of the project. For maintenance requests we bill clients on a time and resources basis every two weeks at the rates specified below.

We notify our clients immediately if it is determined that project costs will exceed estimates due to scope increase or unforeseen requirements. We provide our clients with an itemized report of project elements and factors contributing to the excess cost. Clients will then be required to either reduce project scope/requirements or approve potential project cost increase.


Payment Options

We offer two methods of payment through our online invoicing service. Invoices are created and accessed online via email link. Clients have the option to print invoices and pay with check sent via US Mail or pay with major credit card in one easy step. All invoices are due upon receipt.


Hourly Rates

We bill at different flat rates determined by the size and profile of the client the work is being done for. They fall between those of independent freelancers and traditional agencies.

  • Corporate: $95
  • Small Business: $85
  • Independent Entreprenuers: $80
  • Non-Profit: $75